Return Policy
Return Policy Details
- Returns are accepted within 90 days of delivery for items that remain in their original condition.
- If the item was purchased new and is returned in a used condition, a restocking fee may apply.
- Refunds will be processed within 7 days upon receipt of the returned product.
Serial Number Verification
- In the event of a warranty claim or return, serial numbers will be verified before refunds or exchanges are granted.
Ineligible Returns
- If the returned item is materially different from what was originally shipped (e.g., damaged, digitally modded, physically modded), it will be shipped back to the customer with no refund or exchange granted.
How to Open a Return
- Find the order under your account and click "return item" to send us a return request.