Warranty + Return Policy
Customer satisfaction is our top priority at CaveGamers! All used items purchased through our website come with a free 90-day warranty from CaveGamers. For items purchased in new condition, manufacturer warranties may apply. If you receive a defective item from us, we will either fix it or replace it at no extra cost to you. For new items with a manufacturer's warranty, you may need to contact the manufacturer for repair or replacement.
- Returns are accepted within 30 days of delivery for items that remain in their original condition.
- If the item was purchased new and is returned in a used condition, a restocking fee may apply.
- Refunds will be processed within 7 days upon receipt of the returned product.
Serial Number Verification
- In the event of a warranty claim or return, serial numbers will be verified before refunds or exchanges are granted.
- If the returned item is materially different from what was originally shipped (e.g., damaged, digitally modded, physically modded), it will be shipped back to the customer with no refund or exchange granted.