Warranty + Return Policy

Warranty

Click here to file a warranty claim.

Customer satisfaction is a top priority at CaveGamers! All items purchased through our website come with a 90 day free warranty. If an item is defective, we will fix it or replace it at no extra cost to you. 

Returns

Click here to return an item.

Returns are accepted within 30 days of delivery for all items that remain in original condition. If the item was purchased in new condition and is returned in used condition, a restocking fee may apply. Refunds will be processed within 7 days of receiving the returned product. 

In the situation of a warranty claim or return, serial numbers will be verified before refunds or exchanges are granted. If the item received is materially different than what was originally shipped, the item will be shipped back with no refund or exchange.