FAQs

Frequently Asked Questions

Here are answers to some of the most common questions we receive. If you still need help, feel free to contact us.

Are your games authentic?

  • Yes — all games we sell are 100% authentic. We do not sell reproductions or bootlegs.

What are the differences between your conditions?

  • Excellent: Minimal wear with clean labels, nice shells and screens, and high visual quality.
  • Good: Noticeable wear such as scratches or fading, but fully tested and functional.

Do your Pokémon games have new batteries?

  • Yes — we install fresh batteries in all Pokémon Game Boy and Game Boy Advance games before shipping.

Are OEM controllers included with consoles?

  • Yes — unless otherwise noted, all consoles include at least one original OEM controller.

Are your consoles tested before shipping?

  • Yes — every console is thoroughly tested, cleaned, and guaranteed to work.

Do accessories come with the system?

  • Yes — systems come with all necessary cables and at least one controller, unless stated otherwise in the product description.

Do you resurface discs?

  • Yes — all disc-based games are cleaned and professionally resurfaced when needed to ensure optimal playability.

Do you ship internationally?

  • Yes — we offer international shipping to select countries. Additional shipping rates and customs fees may apply.

Do you buy games?

  • Yes! You can sell your games and consoles to us through our partner site SellMyGames.com.

Do you have a local storefront?

  • We’re currently online-only and based in Sioux Falls, SD. We do not have a walk-in retail location at this time.

Where can I find your shipping details?

What is your return policy?