Shipping Policy
Introduction
Thank you for shopping at CaveGamers! We understand the importance of getting your orders delivered to you as quickly as possible. We ship every business day directly from the CaveGamers warehouse and take pride in meeting our expected delivery dates. If for some reason your order does not arrive by the expected date, please contact us, and we will refund any extra shipping fees you may have paid.
Shipping Coverage
At this time, we are shipping exclusively within the United States.
Shipping Rates
- All orders over $25 qualify for free ground or economy shipping.
- Orders below $25 will have shipping rates calculated at checkout.
- Expedited and faster shipping methods may be available at the time of order for an additional charge.
Shipping Carriers
We primarily use reputable carriers to ensure timely and secure deliveries. Tracking information will be provided via email when your order is processed and shipped.
Processing Time
All orders are processed and shipped every business day. Orders are not processed or shipped on weekends or holidays. Should there be any delays in processing your order, we will notify you via email or phone.
Estimated Delivery Time
- Ground or Economy Shipping: Timeframe depends on your location and will be estimated during checkout.
Note: Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or other unforeseen circumstances.
Late Deliveries
If your order does not arrive by the expected date, please contact our customer support. We stand behind our delivery dates and will refund any extra shipping fees paid if your package arrives late.
Cancellations
To cancel an order, please reach out to our customer service team within 24 hours of placing the order.
Changes to Our Shipping Policy
We reserve the right to update or modify this policy at any time. Updates will be posted on this page and become effective immediately upon posting.